Privacy Policy

1. Introduction

Clixy (“Clixy”, “we”, “us” or “our”) is a digital agency that provides strategy, design and engineering services to clients around the world, and operates the website at clixyweb.com (the “Site”). This Privacy Policy explains how we collect, use, disclose and safeguard personal information when you visit the Site, contact us, or engage us for services — regardless of where in the world you are located.

We’ve written this policy to apply consistently to visitors and clients globally, while calling out the additional rights available to you under specific regional laws such as the EU/UK General Data Protection Regulation (“GDPR”) and the California Consumer Privacy Act as amended by the California Privacy Rights Act (“CCPA/CPRA”). By using the Site, you agree to the practices described here. If you do not agree, please discontinue use of the Site.

2. Information we collect

Information you provide directly

Name, email address, company, job title, phone number and project details when you submit a contact or proposal form, book a call, reply to an email, or otherwise communicate with us.

Information collected automatically

IP address, browser and device type, operating system, pages viewed, referring page, time spent on the Site, and approximate location at the city/country level — collected via cookies, log files and analytics tools when you browse the Site.

Information from other sources

Publicly available business information (for example from LinkedIn or a company website) and referrals from partners or existing clients, which we may combine with the information described above.

3. How we use your information

To respond to enquiries, scope proposals and schedule calls.
To deliver, manage and invoice services under a signed agreement with a client.
To send project updates, administrative notices and service-related communications.
To operate, secure and improve the Site — including understanding which pages and content are useful.
To send occasional marketing communications, such as case studies or insights, where you’ve consented or where permitted by law — you can opt out at any time.
To comply with legal obligations, enforce our agreements, and detect or prevent fraud and abuse.

4. Cookies & tracking technologies

We use first-party cookies that are necessary for the Site to function (for example, remembering your preferences). Where configured, we may also load analytics and advertising technologies such as Google Analytics and the Meta Pixel to understand aggregate site usage and measure the performance of our marketing — these are only loaded when the relevant tracking IDs are set, and they operate under the respective privacy policies of Google and Meta.

You can control or disable cookies through your browser settings, and opt out of Google Analytics using Google’s browser add-on, or manage ad personalization through your Meta account settings. Disabling cookies may affect some functionality of the Site.

5. Legal basis for processing (EEA & UK visitors)

If you are located in the EEA or UK, we rely on the following legal bases to process your personal data:

Consent — for optional marketing communications and non-essential cookies, which you may withdraw at any time.
Contractual necessity — to respond to your enquiries and to perform a services agreement you’ve entered into with us.
Legitimate interests — to operate and secure the Site, and to communicate with existing clients about related services.
Legal obligation — where processing is required to comply with applicable law, such as tax and accounting rules.

6. How we share your information

We do not sell your personal information. We share it only in the following circumstances:

Service providers who host, secure, or support the Site and our operations (for example cloud hosting, email delivery and analytics providers), bound by confidentiality and data protection obligations.
Business transfers — if Clixy is involved in a merger, acquisition or sale of assets, personal information may be transferred as part of that transaction.
Legal requirements — where disclosure is required to comply with a law, regulation, legal process or valid governmental request.

7. International data transfers

Clixy is based in New Delhi, India, and works with clients globally. Your information may therefore be transferred to, stored, and processed in India and other countries where we or our service providers operate, which may have different data protection laws than your home country. Where we transfer personal data from the EEA or UK, we use appropriate safeguards, such as standard contractual clauses, to protect that data.

8. Data retention

We retain personal information only for as long as necessary to fulfil the purposes described in this policy — including the duration of any client engagement, plus the period required to satisfy legal, accounting or reporting obligations. When information is no longer needed, we securely delete or anonymize it.

9. Data security

We use reasonable technical and organizational measures — including encrypted connections, access controls, and restricted internal access — designed to protect personal information from unauthorized access, disclosure, alteration or destruction. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

10. Your privacy rights

If you are in the EEA or UK (GDPR)

You have the right to access, correct, delete or restrict the use of your personal data, to receive a portable copy of it, to object to certain processing, to withdraw consent at any time, and to lodge a complaint with your local data protection authority.

If you are in California (CCPA/CPRA)

You have the right to know what personal information we collect and how it’s used, to request deletion or correction of your information, to opt out of the “sale” or “sharing” of personal information (we do not sell or share your information for cross-context advertising), and to not be discriminated against for exercising these rights.

Wherever you are located

We extend the same core rights — access, correction and deletion — to visitors everywhere, as a matter of practice rather than only where legally required.

How to exercise your rights

Email prabhas@clixyweb.com with the subject line “Privacy Request”. We may need to verify your identity before actioning a request, and we will respond within the timeframe required by applicable law (typically within 30 days).

11. Children’s privacy

The Site and our services are directed at businesses and professionals, not children. We do not knowingly collect personal information from anyone under the age of 16. If you believe a child has provided us with personal information, please contact us and we will delete it.

12. Third-party links

The Site may link to third-party websites, including client projects and social platforms. We are not responsible for the privacy practices or content of those third parties, and we encourage you to review their privacy policies before providing any personal information.

13. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The “Last updated” date at the top of this page reflects the most recent revision. Where changes are material, we will provide a more prominent notice on the Site.

14. Contact us

If you have questions about this Privacy Policy or how we handle your personal information, contact us at prabhas@clixyweb.com. Clixy is based in New Delhi, India.